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Spring Tree Maple Products, Brattleboro, Vermont is the Export and Industrial Division of Specialty Brands of America, Inc. selling pure maple syrup to corporations and major distributors.
World Wide Leader-Specialty Brands of America is by far the leading pure maple syrup supplier in the world. In 2001, SBA continued to outpace industry growth and achieved a record high 42% share of the world pure maple syrup retail market, a margin of over 3 to 1 over its nearest competitor.
In exports, Spring Tree is also the leader. Spring Tree exports to 18 countries. In 2001, it achieved a 31% share of pure maple syrup tonnage shipped worldwide from North America. In Germany and Japan, by far the two largest pure maple syrup markets outside of North America, Spring Tree combined share is 43%.
Spring Tree Maple Products is also proud of its leading position in industrial sales and counts 14 Forbes Top 500 Universal Companies as bulk customers.
Quality, Price and Service-Their large share of industry volume is the direct product of customer satisfaction, which in turn is the result of Spring Trees superior combination of Quality, Price and Service. Spring Trees large, diversified and steadily growing volume allows it to command the finest quality pure maple syrup and the best costs from its suppliers. Their plants all rate Excellent in third-party audits. Their service is also unmatched. Orders are managed and tracked every step of the way so that they consistently achieve 98%+ performance of delivering their customers exactly what they want when they want it.
Reliability year after year-The pure maple syrup industry is a cottage industry [about US$120 million in sales and over 9,000 producers] with many large swings in supply and price from one year to the next, and with many packers entering and leaving the industry every year.
Spring Trees sustained share gains and success for over 20 years stems from its ability to consistently deliver to its customers what it promises year after year, no matter what the changing circumstances may be. At Spring Tree they offer the resources and stability of a large company while providing the commitment, focus and follow through of a small company.